Just a little thing...

[misskat]

We have Support Search now.

A couple notes:
--it will do the type of searching where if you look for run, it also pulls up running, runner, runnarizing, and so on. It's called stemming, and it's the same as regular journal/comment search.
--If a search term returns results that you aren't able to view (like something in Accounts, or Webmaster), you'll get an error: "None of the results on this page are visible to you, but you can continue paging." If you get this, clicky the thing for "next page" to get more results. You may need to go through a few pages to get to a request that you can view.
--Fun fact: if you sign your requests with your name, you can look up requests that you've answered yourself. As far as I can tell, this is my first answered Support request.

If you run into any bugs, please let me know!

As an aside, I got to go visit our servers yesterday, and watched tonight's code push on TV. I squee'd a lot while the ssearch database was loading! IT IS VERY EXCITING, OK? Everyone thank Mark for working hard to get this done!

-Kat

Comments

[trixieleitz]

Squeeeee! \o/ ♥

[anaraine]

*happy seal claps*

[not_a_sniglet]

THANK YOU MARK

[sevillana]

This makes me happy. 8D

[ninetydegrees]

YAY! Thank you Kat! Thank you Mark!
Is this linked from somewhere or not yet?

[denise]

I don't think it's linked yet, no.

[ninetydegrees]

Cool! Something to do! How about a link from the top of the board, only visible to people with privs... say viewinternal? This is the priv which determines whether one sees the guidelines box on requests.

[misskat]

I'm reluctant to tie it to a priv, as that increases the barrier to entry for new volunteers. I would be willing to add a link to it to the context box that disappears when you have x-priv, and then add the link in somewhere more useful (maybe in the answer area next to reply type?) for people with x-priv.