dw_support_training | Basic privs

If you're interested in volunteering for Dreamwidth support, take a second to read over the Support guide -- this is for matters of form in answers, not a process/procedure document, but we do expect that everyone who's going to be answering will be familiar with these guidelines.

I'm nine-tenths done with a "Support process" document -- describing the support board, how it works, and what the lifecycle of a request is -- which I'll link here, along with a guide to what privileges ("privs") are and how they work in the context of the support board. This will explain how things work, for those who don't have experience volunteering for support on another LJ-based site.

In the meantime: We have decided that anyone who displays interest in volunteering for support will receive the supportviewscreened and supportmakeinternal privs. (If you don't know what those are, keep an eye on the Privileges page on the Wiki -- I'll be updating that with a full list of the Support-related privs, what they do, and why they're important, hopefully by the time I go to bed tonight.)

If you wish to be part of the DW support team, whether casually (answering a few questions here and there) or regularly, comment to this entry with the account you want to do Support as. Once you comment, I'll grant your account the basic set of privs that anyone doing support can have.

Stay tuned for links to more information.

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Threaded | Flat

From:

lindra

Me me me!

adalger

Ooh! Ooh! *raises hand*

quiara

I'm still interested.

desh

I think I'll give it a shot. (Do you know yet if there's abuse/spam/bot work to be done? I'm more comfortable with that, but I think I'm also willing to try regular Support.)

rainbow

I'm interested in the casual side.

sailorcoruscant

I'm interested. Not sure how much time I'll have, but I'd like to help out.

althea_valara

Comment.

qilin

Me!

ysobel

meeeeeee (kinda a duh :) )

echan

Me too

moose

me, as moose.
also leaning towards the 'abuse/tos' stuffs, as I won't do well with "how do i hack my style" stuffs :)

piranha

me too.

i gave the spr0t guide a basic reading, and it looks good so far. need to read it again when i am less bleary-eyed.

hatman

Not sure how much I can do, really, but I'd like to give it a shot and see how it goes.

hermitsoul

*raises hand* No prior experience, but willing to learn.

Volunteering. I've listed off my previous experience to you before. I prefer everything BUT journal/layer customization. Most of my experience has to do with abuse, but I read you're still working on that. So I'll be glad to help out with other things.

idlerat

Casual.

chemicallace

Sure, why not? Though I think abuse is a bit more my speed these days...

Edited Date: 2009-04-30 04:28 am (UTC)

zarhooie

I would like to help out, if I can. :) I'm anticipating being a regular (same or possibly *slightly* decreased from the level of current activity).

ETA: Reading skillz, I can not has them.

Edited Date: 2009-04-30 04:32 am (UTC)