Basic privs

[denise]

If you're interested in volunteering for Dreamwidth support, take a second to read over the Support guide -- this is for matters of form in answers, not a process/procedure document, but we do expect that everyone who's going to be answering will be familiar with these guidelines.

I'm nine-tenths done with a "Support process" document -- describing the support board, how it works, and what the lifecycle of a request is -- which I'll link here, along with a guide to what privileges ("privs") are and how they work in the context of the support board. This will explain how things work, for those who don't have experience volunteering for support on another LJ-based site.

In the meantime: We have decided that anyone who displays interest in volunteering for support will receive the supportviewscreened and supportmakeinternal privs. (If you don't know what those are, keep an eye on the Privileges page on the Wiki -- I'll be updating that with a full list of the Support-related privs, what they do, and why they're important, hopefully by the time I go to bed tonight.)

If you wish to be part of the DW support team, whether casually (answering a few questions here and there) or regularly, comment to this entry with the account you want to do Support as. Once you comment, I'll grant your account the basic set of privs that anyone doing support can have.

Stay tuned for links to more information.

Comments

[chiara]

Me too. I can't give a lot of time, but a few hours a week for sure. :)

[liv]

Me too! I already have the privs you mention here, since mark was giving them out in IRC before launch. I managed to miss Open Beta launch because I was travelling, but now I'm back I'm definitely interested in volunteering. I've been going through the board and answering what I can, but I'd like to make contact with the official team and get more involved.

[camomiletea]

I'd like to be a part of support team (casually for now).

[wyntarvox]

I would be interested in helping out.

Support privs

[lex]

I'd love to start trying my hand at support. :) I've been reading up all week about support procedures and current bugs, it's so exciting!

[jaxita]

I'd love to lend a hand!

[iconoplast]

Reporting for duty! =)

[piscinarii]

I'd like to be a part of support, casually as I am still learning, but yeah. I'd love to help!

[not_a_sniglet]

not_a_sniglet

Thanks.

[bloodofareptile]

Me, please. Likely very casual!

[jennifer]

I already have supporthelp privs in TOS, but I'd like to have basic privs for the general categories as well. Thanks!

[blair]

Hello! I'm looking into helping out in the support department, do you think it would be possible to get the viewscreened and makeinternal privs? Thanks in advance and for your time!

[zarhooie]

Just marking this point in time for my own resources. I've already got privs. :)

[right]

Hi! I'll touch a few requests now and then. I'll probably stick to Comms and G/Unk since that's what I know best.

[jbanana]

Hi. If this is still open I'd like a go.

[dilate_andrea]

Could I get viewinternal? This priv makes it easier to see if new bugs are causing it and make it easier to provide a great response.

[dilate_andrea]

Could I get supportmovetouch? Very often things need to be removed from gunk. To say... Entries.

[minty]

Hi there, am I still able to get the basic privs? I'm interested in getting involved in Support (not right away of course, but eventually).

Cheers~

[zvi]

May I have the privilege to view private style layers?

[parsnippity]

I would like to help, please.

[mage]

I would be glad to help around now and then. Done support on other LJ code sites so I'm familiar with how it works. :)

Well done me clicking the wrong reply link XD

[silk_spectre]

I'd like to try some casual support. Made a public journal especially. :)

[silverflight8]

If this offer is still open, may I have the privs, also? I keep getting bunnehed XD

[shadowspar]

Reporting for duty! *snappy salute* =)

[insignia]

If this still applies, I'd like the privs too, please.