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dw_support_trainingHi guys~
This is a minor thing, but I noticed it and it's *there*, so I may as well ask about it. Does DW use the "Tier" function in support requests? I checked several on the board, and none of them were anything but tier-0. (It was introduced on LJ not long before the forking for internal statistics purposes, to classify how severe a request is.)
So I guess my question is twofold: if it's not in use, can we make it useful? and if not, can we get rid of it in the backend? :)
Thanks!
This is a minor thing, but I noticed it and it's *there*, so I may as well ask about it. Does DW use the "Tier" function in support requests? I checked several on the board, and none of them were anything but tier-0. (It was introduced on LJ not long before the forking for internal statistics purposes, to classify how severe a request is.)
So I guess my question is twofold: if it's not in use, can we make it useful? and if not, can we get rid of it in the backend? :)
Thanks!
