New FAQ

[zarhooie]

http://www.dreamwidth.org/support/faqbrowse?faqid=210

That one is on mass entry deletion. Please read and review.

This FAQ should be used along with FAQ 112 (Mass privacy edit tool) and maybe the paid account FAQ.

-Kat

Comments

[fulminata]

Thank you for this one. We seem to have been getting this asked a lot lately.

[zarhooie]

I know, right? Thank you for all your help recently!

[cesy]

Could it add more detail on the security issues? Because the site owners' opposition has more words, I have a feeling it will get read as the main reason, and interpreted as "the site owners are being mean to me".

[zarhooie]

I am up for suggestions, but I don't want to get TL;DR in this FAQ. How would you suggest I go about outlining security issues?

I am also kind of hesitant to do it because the comments D made were not meant to be like an official press release-type thing. Hm.

ETA: Sorry if this sounds all passive aggressive! It isn't, I promise. I am not braining well this morning, and would truly appreciate your input. :)

[cesy]

Hmm. How about "due to security reasons (e.g. if someone hacks into your journal) and opposition from the site owners" or something along those lines? I'm not keen on the term "hack" for it, but that's the explanation I've seen most often in support responses.

Do we even need to say "opposition from the site owners" at all, or can we just leave it at "due to security reasons, this feature is unlikely"?

[zarhooie]

Hm... I like your phrasing. I suppose we could take out the oppsition part. Let me think on it and I'll run a draft by you, k/

[zarhooie]

You want to delete multiple entries at the same time. This feature is unlikely to ever be developed for use on Dreamwidth due to security risks. For example, if someone gains access to your account without your permission, this feature would make it easier for them to permanently delete all your entries.

[cesy]

I'd prefer "unlikely ever to be developed", to avoid the split infinitive, but that's a personal preference and otherwise this sounds great.

[zarhooie]

Ok, edited!

[triadruid]

How about something like "due to security risks (for example, if someone were to gain control of your journal without your permission)..."

Hacking is just a shortcut anyway. Social engineering seems to be the most common way to hijack a journal.

[zarhooie]

See my edit at the actual FAQ. :)

[triadruid]

Yup, somehow I got into only viewing a subthread of the comments.