zarhooie: Girl on a blueberry bramble looking happy. Text: Kat (Default)
[personal profile] zarhooie posting in [site community profile] dw_support_training
Hello, my dearest spr0tlings! Tis I, [personal profile] zarhooie with your weekly update. I know you have been waiting on pins and needles, pins and needles, for this update. I hope it does not disappoint.

As always, [personal profile] domtheknight, [personal profile] chemicallace and I are your favorite Support Triumvirate, and are available and willing to help. Contact info can be found here.

I've only got a few things to talk about this week, so no cut.
  • First, congratulations are in order for [personal profile] sarah on acheiving 200 Support points this week, as well as [personal profile] afuna on achieving 100 Support points! We had a few new answerers this week, but I lost my list from last week and am not sure who they are. If it was you, please let me know so I can shout out next week!
  • We have a new FAQ this week. It is a FAQ on why IE makes Dreamwidth fall over and die and why we are not doing anything about it. It can be found right here. You also may want to check out the FAQ on how to leave suggestions. Feel free to reference those as needed, and let us know if you feel another FAQ needs to be written.
  • If someone is asking a question about software that we don't officially support and you have the time/energy/inclination to help them develop a workaround, feel free to do so. Just make sure that the user knows that Dreamwidth does not offically support the software and that we are not responsible for anything that goes sideways. That being said, if you have a good work-around for a common problem with an unsupported piece of software, please let one of the Triumvirate know. (Addressed due to this post.)
  • [staff profile] denise, our benevolent leader, would like some ideas on how to make the Support boards easier to use. If there's something that isn't there that you wish was, or something that is there that you wish would go away, leave a comment there with your suggestions. Me, personally? I am in favor of 150% more blinking glitter text for the big issues. KIDDING! maybe.
  • Both [staff profile] denise and [staff profile] mark are out of town (Denise on business-ish things, Mark on his honeymoon with [personal profile] janinedog), so we haven't yet been able to grant the privs requested last week. I suspect it will probably be another week or so before we'll get around to that due to backlog stuff. We haven't forgotten though!
  • Dom makes the BEST s'mores bars EVER in the history of EVER. OMG you guys, you have no idea.

I think that's all I've got for this week. Stay tuned for next week's update, same [site community profile] dw_support_training time, same [site community profile] dw_support_training channel community.

Best,
Kat, on behalf of the Triumvirate
This account has disabled anonymous posting.
If you don't have an account you can create one now.
HTML doesn't work in the subject.
More info about formatting

Profile

dw_support_training: It is a sheep dreaming about Dreamwidth spr0t. The sheep has a banana in it. (Default)
Dreamwidth Support Training Camp

June 2019

S M T W T F S
      1
2345678
9 101112131415
16171819202122
23242526272829
30      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags