misskat: two minions from Despicable Me, getting into trouble (Minions)
MissKat ([personal profile] misskat) wrote in [site community profile] dw_support_training2013-06-18 04:07 pm

S2 dying bug workaround

From the fabulous [personal profile] trixieleitz:

If a community is running into the bug where S2 dies when there are long threads, they can click on the "expand" link to open the rest of the thread in a new tab or window.

They can also click on the "top-level comments only" link near the top of the comments section to view, well, top-level comments.

I need to check with D to see if I should put this in the BBB-- on the one hand, fewer requests about it is ok. On the other hand, we need more information to figure out where the breaking point is.

-Kat
trixieleitz: (grr in geek)

[personal profile] trixieleitz 2013-06-19 03:39 am (UTC)(link)
*bows*

Just to be excruciatingly clear, that's clicking the "Expand" link in some fashion that will open it in a new browser tab or window (usually right click followed by selecting an option from the menu that appears, but there are browser extensions that can be configured to do this some other way, like with a single middle click). A single left click on the link, in my limited experience, unfolds a couple more comments, but you don't get the rest of the thread beyond that.

If you need more data points and/or workarounds for this bug than what is appearing on the board, maybe a post in an official comm like [site community profile] dw_news or [site community profile] dw_maintenance asking for people to comment with links to affected threads and any other observations?