Weekly Update Thingy

[zarhooie]

Hello, my dearest spr0tlings! Tis I, zarhooie with your weekly update. I know you have been waiting on pins and needles, pins and needles, for this update. I hope it does not disappoint.

As always, domtheknight, chemicallace and I are your favorite Support Triumvirate, and are available and willing to help. Contact info can be found here.

I've only got a few things to talk about this week, so no cut.

• First, congratulations are in order for sarah on acheiving 200 Support points this week, as well as afuna on achieving 100 Support points! We had a few new answerers this week, but I lost my list from last week and am not sure who they are. If it was you, please let me know so I can shout out next week!
  
• We have a new FAQ this week. It is a FAQ on why IE makes Dreamwidth fall over and die and why we are not doing anything about it. It can be found right here. You also may want to check out the FAQ on how to leave suggestions. Feel free to reference those as needed, and let us know if you feel another FAQ needs to be written.
  
• If someone is asking a question about software that we don't officially support and you have the time/energy/inclination to help them develop a workaround, feel free to do so. Just make sure that the user knows that Dreamwidth does not offically support the software and that we are not responsible for anything that goes sideways. That being said, if you have a good work-around for a common problem with an unsupported piece of software, please let one of the Triumvirate know. (Addressed due to this post.)
  
• denise, our benevolent leader, would like some ideas on how to make the Support boards easier to use. If there's something that isn't there that you wish was, or something that is there that you wish would go away, leave a comment there with your suggestions. Me, personally? I am in favor of 150% more blinking glitter text for the big issues. KIDDING! maybe.
  
• Both denise and mark are out of town (Denise on business-ish things, Mark on his honeymoon with janinedog), so we haven't yet been able to grant the privs requested last week. I suspect it will probably be another week or so before we'll get around to that due to backlog stuff. We haven't forgotten though!
  
• Dom makes the BEST s'mores bars EVER in the history of EVER. OMG you guys, you have no idea.
  

I think that's all I've got for this week. Stay tuned for next week's update, same dw_support_training time, same dw_support_training channel community.

Best,
Kat, on behalf of the Triumvirate

Comments

[jamie]

Can I suggest that the unofficial work arounds be posted somewhere? Either a unofficial dreamwidth community or a wiki? It'd be nice if there was a repository of knowledge instead of it being in bits and pieces in people's answers.

[zarhooie]

That's not a bad idea. For the more common workarounds, we're posting them in the common issues FAQ, but for the more obscure things, the wiki isn't a bad idea.

Let me run it by the Triumvirate and The Bossen and we'll let you know next week.

[tree]

SCROLLING blinking glitter text!

[zarhooie]

That's just gaudy.

[pauamma]

Only if it's tagged "NSFW - will burn out your optical nerves"

[ct]

Psst - the link to the suggestions FAQ goes to its edit page.

[mbarr]

If someone were interested in helping on the SA side, what would the best way to go about it be?

(I'm asking as someone that already does this for a living, but wouldn't mind helping out in an area that I know already.)

[domtheknight]

I'm thinking by "SA" you mean System Admin? Assuming that's true, you'll need to talk to mark and/or denise.

If I totally misinterpreted what you meant, please let me know! And thanks for your interest!

[mbarr]

Yes, that's what I meant. Any particularly good ways to reach them? I suspect Mark is a bit busy right now with other things...

[domtheknight]

Yeah, Mark's mostly out of touch right now, I think. But he'd probably need to be involved in anything that happened. In the meantime denise has her email address listed in her profile; the most recent dw_news post says people can contact them at the_bosses@dwscoalition.org so I'd suspect that goes to both.