misskat: Dreamsheep, with MissKat on top, and Staff on the bottom. (Dreamwidth Staff)
MissKat ([personal profile] misskat) wrote in [site community profile] dw_support_training2014-03-18 10:57 pm

Update on Bugzilla

Mark has posted something in dw-dev that I recommend you read.

Since it sounds like it'll be a bit before we are able to start using the new tracking system (likely Github Issues or GHI), I'm looking into a temporary solution for Support that doesn't involve keywords in ICs (messy and unreliable) or lists in personal journals (not a good common resource). One of the other volunteers suggested creating an entry in this community, and then tracking bugs in comments. That way, nothing will get lost, and we'll have a common resource. I'm going to think on it tonight, and I'll post here once I've made a final decision. I welcome any commentary!

Thanks, folks!