MissKat (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
misskat) wrote in ![[site community profile]](https://www.dreamwidth.org/img/comm_staff.png)
dw_support_training2014-03-18 10:57 pm
misskat) wrote in dw_support_training2014-03-18 10:57 pm
Update on Bugzilla
Mark has posted something in dw-dev that I recommend you read.
Since it sounds like it'll be a bit before we are able to start using the new tracking system (likely Github Issues or GHI), I'm looking into a temporary solution for Support that doesn't involve keywords in ICs (messy and unreliable) or lists in personal journals (not a good common resource). One of the other volunteers suggested creating an entry in this community, and then tracking bugs in comments. That way, nothing will get lost, and we'll have a common resource. I'm going to think on it tonight, and I'll post here once I've made a final decision. I welcome any commentary!
Thanks, folks!
Since it sounds like it'll be a bit before we are able to start using the new tracking system (likely Github Issues or GHI), I'm looking into a temporary solution for Support that doesn't involve keywords in ICs (messy and unreliable) or lists in personal journals (not a good common resource). One of the other volunteers suggested creating an entry in this community, and then tracking bugs in comments. That way, nothing will get lost, and we'll have a common resource. I'm going to think on it tonight, and I'll post here once I've made a final decision. I welcome any commentary!
Thanks, folks!