denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise posting in [site community profile] dw_support_training
If you're interested in volunteering for Dreamwidth support, take a second to read over the Support guide -- this is for matters of form in answers, not a process/procedure document, but we do expect that everyone who's going to be answering will be familiar with these guidelines.

I'm nine-tenths done with a "Support process" document -- describing the support board, how it works, and what the lifecycle of a request is -- which I'll link here, along with a guide to what privileges ("privs") are and how they work in the context of the support board. This will explain how things work, for those who don't have experience volunteering for support on another LJ-based site.

In the meantime: We have decided that anyone who displays interest in volunteering for support will receive the supportviewscreened and supportmakeinternal privs. (If you don't know what those are, keep an eye on the Privileges page on the Wiki -- I'll be updating that with a full list of the Support-related privs, what they do, and why they're important, hopefully by the time I go to bed tonight.)

If you wish to be part of the DW support team, whether casually (answering a few questions here and there) or regularly, comment to this entry with the account you want to do Support as. Once you comment, I'll grant your account the basic set of privs that anyone doing support can have.

Stay tuned for links to more information.
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Date: 2009-04-30 03:06 am (UTC)
lindra: (Default)
From: [personal profile] lindra
Me me me!

Date: 2009-04-30 03:11 am (UTC)
adalger: Earthrise as seen from the moon, captured on camera by the crew of Apollo 16 (Default)
From: [personal profile] adalger
Ooh! Ooh! *raises hand*

Date: 2009-04-30 03:11 am (UTC)
quiara: (dreamwidth)
From: [personal profile] quiara
I'm still interested.

Date: 2009-04-30 03:15 am (UTC)
From: [personal profile] desh
I think I'll give it a shot. (Do you know yet if there's abuse/spam/bot work to be done? I'm more comfortable with that, but I think I'm also willing to try regular Support.)

Date: 2009-04-30 03:25 am (UTC)
rainbow: drawing of a pink furred cat person with purple eyes and heart shaped glasses. their name is catastrfy. (Default)
From: [personal profile] rainbow
I'm interested in the casual side.

Date: 2009-04-30 03:33 am (UTC)
sailorcoruscant: (Default)
From: [personal profile] sailorcoruscant
I'm interested. Not sure how much time I'll have, but I'd like to help out.

Date: 2009-04-30 03:34 am (UTC)
xnera: Icon of Kyp/Tohru, hugging. Full of love! (full of love)
From: [personal profile] xnera
Comment.

Date: 2009-04-30 03:35 am (UTC)
qilin: A qilin roof ornament silhouetted against the sky, overlaid with qilin in Chinese characters. (Default)
From: [personal profile] qilin
Me!

Date: 2009-04-30 03:37 am (UTC)
ysobel: (tech support)
From: [personal profile] ysobel
meeeeeee (kinda a duh :) )

Date: 2009-04-30 03:39 am (UTC)
echan: Kaworu Nagisa from Evangelion (Default)
From: [personal profile] echan
Me too

Date: 2009-04-30 03:42 am (UTC)
moose: (i'm an expert (Clerks TAS))
From: [personal profile] moose
me, as moose.
also leaning towards the 'abuse/tos' stuffs, as I won't do well with "how do i hack my style" stuffs :)

Re: Basic privs

Date: 2009-04-30 03:42 am (UTC)
piranha: sheep with MINION stenciled on side dreams of dreamwidth (DW-minion)
From: [personal profile] piranha
me too.

i gave the spr0t guide a basic reading, and it looks good so far. need to read it again when i am less bleary-eyed.

Date: 2009-04-30 03:52 am (UTC)
hatman: HatMan, my alter ego and face on the 'net (Default)
From: [personal profile] hatman
Not sure how much I can do, really, but I'd like to give it a shot and see how it goes.

Date: 2009-04-30 04:09 am (UTC)
hermitsoul: online computer icon (* Online: unexpectedbox)
From: [personal profile] hermitsoul
*raises hand* No prior experience, but willing to learn.

Date: 2009-04-30 04:16 am (UTC)
ai: (alice ▪ THE LONE SPELLCASTER)
From: [personal profile] ai
Volunteering. I've listed off my previous experience to you before. I prefer everything BUT journal/layer customization. Most of my experience has to do with abuse, but I read you're still working on that. So I'll be glad to help out with other things.

(no subject)

From: [personal profile] ai - Date: 2009-04-30 06:09 am (UTC) - Expand

Date: 2009-04-30 04:21 am (UTC)
idlerat: A black and white hooded rat, head and front paws, black background, as if looking out window. Says "idler@." (Default)
From: [personal profile] idlerat
Casual.

Date: 2009-04-30 04:28 am (UTC)
chemicallace: My personal avatar, a lady with a flask. (ChemicalLace)
From: [personal profile] chemicallace
Sure, why not? Though I think abuse is a bit more my speed these days...
Edited Date: 2009-04-30 04:28 am (UTC)

Date: 2009-04-30 04:31 am (UTC)
zarhooie: Girl on a blueberry bramble looking happy. Text: Kat (#dw YES WE CAN)
From: [personal profile] zarhooie
I would like to help out, if I can. :) I'm anticipating being a regular (same or possibly *slightly* decreased from the level of current activity).

ETA: Reading skillz, I can not has them.
Edited Date: 2009-04-30 04:32 am (UTC)

Date: 2009-04-30 04:49 am (UTC)
jamie: bitter panda saying not quite zen (Default)
From: [personal profile] jamie
yes please.

Date: 2009-04-30 04:49 am (UTC)
smilingslightly: little brown bat perched on her finger (Default)
From: [personal profile] smilingslightly
I'm interested. I'm a novice in the ways of LJ-style code, but I can learn and I've done tech support in other areas.

Date: 2009-04-30 04:50 am (UTC)
beki_d: (Default)
From: [personal profile] beki_d
I wouldn't mind helping. But I don't know that I would be useful with my skill sets.

(no subject)

From: [personal profile] pauamma - Date: 2009-05-01 12:18 am (UTC) - Expand

Date: 2009-04-30 05:16 am (UTC)
aoibhe: (Default)
From: [personal profile] aoibhe
I'm also interested. :)

Date: 2009-04-30 05:33 am (UTC)
xwingace: (Default)
From: [personal profile] xwingace
I want to help. I'll probably never be more than a casual helper, but I love answering questions I know the answer to.

XWA

Date: 2009-04-30 05:44 am (UTC)
tree: text: dreamwidth, in blue on a blue and green background ([else] dreamwidth sheep)
From: [personal profile] tree
i'd like to help.

Date: 2009-04-30 06:05 am (UTC)
syntheid: [Elementary] Watson drinking tea looking contemplative (~ dreamwidth)
From: [personal profile] syntheid
Just as a casual helper, too, but... me?
Page 1 of 6 << [1] [2] [3] [4] [5] [6] >>

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