dreamatdrew: A dreamsheep badge, proclaiming Drew is a Support-type person. (Drew Werks Here.)
[personal profile] dreamatdrew posting in [site community profile] dw_support_training
Hai everybody:

In order to better keep track of issues for which we have multiple requests, we've been tagging them in the request summary. Kat has cleared anyone with the ability to tag requests, and modify the summaries as needed to make them closer match the actual issue.

Currently, we have a few tags defined.
[PBE] - Post By Email issues
[CNI-LJ] - Comments not importing from Livejournal. 
[CNI-IJ] -  Comments not importing from InsaneJournal.
[IJ] - Issues with importing from InsaneJournal which are not limited to just comments.  
[Fix In Progress] - This is an Identified Bug and has made its way to someone who is working on a patch. This tag is admin-only at this point. 
[CRI] - Cannot Rename Icons. For the record, this is being investigated by [personal profile] purplecat 


Tag are created on an ad-hoc basis to deal with issues as they crop up. These are just the ones in active use right now. 

~~Drew

Date: 2013-06-07 06:58 pm (UTC)
ninetydegrees: "Support Team, Mobilize!" & DW logo ala Batman (mobilize)
From: [personal profile] ninetydegrees
*thumbs up* Will see what I can edit!

Date: 2013-06-07 07:08 pm (UTC)
ninetydegrees: Drawing: a girl's face, with a yellow and green stripe over one eye (flowers)
From: [personal profile] ninetydegrees
Noted! There are a few left in the Importer category; some of them don't seem to be of the CNI variety so I'll leave these to more capable hands. :)

Date: 2013-07-20 02:41 pm (UTC)
ninetydegrees: Drawing: a girl's face, with a yellow and green stripe over one eye (Default)
From: [personal profile] ninetydegrees
Is there a tag for the icon renaming issues?

Date: 2013-07-20 03:03 pm (UTC)
misskat: Picture of Kat with black plastic frames (Default)
From: [personal profile] misskat

There's not, but there should be one. If you have a suggestion for what it should be, feel free to go tag them! PurpleCat is trying to figure out what is causing it.

Date: 2013-07-20 03:11 pm (UTC)
ninetydegrees: Drawing: a girl's face, with a yellow and green stripe over one eye (Default)
From: [personal profile] ninetydegrees
Does 'Can't Rename Icons' (CRI) work for you?

Also would it be possible to create a tag for entries mentioning request summary tags?

Date: 2013-07-20 03:52 pm (UTC)
misskat: Picture of Kat with black plastic frames (Default)
From: [personal profile] misskat

Yes to both (but I can't do it from my phone).

Date: 2013-07-20 03:55 pm (UTC)
ninetydegrees: Text: Thank you in different languages (thanks)
From: [personal profile] ninetydegrees
Cool! Thanks. I'll tag the requests then (I can't create the entry tag though).

Date: 2013-07-22 02:38 am (UTC)
misskat: Picture of Kat with black plastic frames (Default)
From: [personal profile] misskat
I made the entry sticky, too.

Date: 2013-07-22 05:34 am (UTC)
ninetydegrees: Drawing: heart in a speech bubble (love)
From: [personal profile] ninetydegrees
Thank you both!

Date: 2013-07-22 05:37 am (UTC)
misskat: A lemur trying to eat a lot of watermelon. lemur labeled as me, and the watermelon labeled as "everyone in this bar." (I love everyone in this bar)
From: [personal profile] misskat
Seriously, thank *you* 90d. You're super awesome.

Date: 2013-08-06 06:09 am (UTC)
ninetydegrees: Drawing: a girl's face, with a yellow and green stripe over one eye (Default)
From: [personal profile] ninetydegrees
Is it worth creating a tag for the second icon issue i.e. icons reverting to default when posting a comment?

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